Privacy Policy

Privacy Policy

Your privacy is crucial to us!

“Site” is a reference to the website located at www.sulisluna.com.

To maintain your trust and confidence, we describe the information that we gather from you when you use the Site and how we use, process, and disclose that information.

By using this Site and our online store, you agree to be bound and comply with this Privacy Policy and our Terms & Conditions.

Our Site and Website Visitors

The Site and certain affiliated websites are a collection of intellectual properties that belong to SULISLUNA UK LIMITED, and LIFE ONE ENTERPRISE LIMITED.

Like many website operators, we collect non-personally identifying information using a third-party service called Google Analytics, which collects standard internet information and details about the visitor’s behaviour. This information is anonymous, and we use it to analyse web traffic patterns, improve and optimize our Site, and assess our marketing campaigns’ success.

Gathering Your Personal Information

Some information is automatically collected when you visit our site and online store. This may include information about your web browser, the Operating System (OS) running on your device, Internet Protocol (IP) address, time zone, access times and language. When you browse our Site, we also collect information about how you use it, including the elements you have interacted with, metadata and other details, changes in states and user actions. We also use cookies, log files, web beacons or other tools that collect information that make it easier to use our Site and online store.

When you make a purchase or attempt to purchase from our online store, as part of the buying and selling process, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit cards numbers), email address, and phone number.

Usage of Your Personal Information

In general, we use your personal information mainly to:

  • Provide and deliver the products and services that you order;
  • Send you information, administrative messages, confirmations, invoices, technical notes, and security alerts, and respond to your comments and/or questions;
  • Communicate with you about marketing campaigns, news about the products, new products and services. By providing us with your email address, you permit us to send you emails about our products and services. You can unsubscribe at any time;
  • Create and secure your account in our system and identify you as a user;
  • Understand, improve and enhance your experience using our products, Site and how we operate and manage the business;
  • Screen our orders for potential risk or fraud and protect, investigate, and deter fraudulent, unauthorized, or illegal activity.

Sharing Your Personal Information

We share your Personal Information with third-party service providers that help us use your Personal Information. We use WordPress for our online store, Google Analytics and Google Search Console to analyse how the customers use our Site. You can read about their privacy policy on the following links:

We may also share your Personal Information to comply with laws and/or regulations to respond to lawful requests and legal processes, a subpoena, search warrant or other lawful requests for information we receive.

To protect our shareholders and stakeholders’ rights and property to enforce our agreements, policies, this Privacy Policy and/or our Terms & Conditions.

Security

No method of electronic information storage is 100% secure over the internet. We seek to use commercially acceptable means to protect your Personal Information, but we can not guarantee its absolute security.

We use secure socket technology (SSL), which employs the AES-256 encryption standard for transmitting your credit card information if you provide that information for us.

Links To External Sites

Our Site contains links to external sites which are not operated by us and are not covered by this Privacy Policy. If you have any doubts or questions arising from any of those websites should be sent directly to that website. We encourage you to read the Privacy Policy and Terms & Conditions of every site you visit. We do as much as possible to validate and assure that they have the quality required by our standards and values. However, if you have any issues regarding any of those websites, we highly appreciate it if you let us know.

Reviews

Leaving your name or leaving an anonymous review is an option when you write a review. We may use a third-party expert in reviews for managing your writing review. This third party consistently gathers the information. The anonymous data collected can be used by other web services for marketing purposes or to filter the reviews written by our consumers.

Social Media

We use social media platforms for sharing information and promoting our products. This Privacy Policy is not covering the individual social media platform privacy policies.

Age of Consent

By using this Site and/or our online store, you represent that you are at least of the age of majority in your State or Province or Country.

Changes to This Privacy Policy

We regularly review our Privacy Policy to make it more transparent and its information is up to date. You are advised to review this privacy policy periodically. Any change to this Privacy Policy is effective when posted on this page.

Contact Us

If you have any questions or simply want more information about this Privacy Policy, please contact us at info@sulisluna.datanet-pt.net.